Small Business Renewal center

Small Business (1 to 100)

Announcement

Your digital renewals launch in 2024, and here are the latest upgrades

Earlier this year we launched renewal process on the Employer Enrollment Tool, completing a multi-year program to create a single tool for all steps of the Small Group enrollment journey. Now, you can use one tool to enroll new clients, maintain their group and member coverage throughout the year, and submit changes during the renewal window in real time. 

Employer Enrollment Tool Renewals can be accessed by selecting “Shop & Enroll” from the Broker Connection Small Business drop-down menu. While renewal is still a new feature, we have continued to make upgrades to your renewal experience, such as:  

  • Shield Renewals is now directly linked from the EET renewal dashboard.  
  • Optional “Renew as is” checkbox creates a comprehensive to-do list so you can quickly and confidently manage your book of business. 
  • Consolidated broker user guide supports your questions for all things EET. 

We thank you again for your partnership in developing and adopting EET Renewals. Don’t forget to complete your December renewals in EET by 1/7/25, with February and March groups available in the EET on 11/12/24.

Your single source for renewals, quotes and maintenance

Renew your groups by following these three easy steps:

Step 1: View your group’s plan(s) and premium
Review group(s) renewal information packets/microsites from Blue Shield through Shield Renewals.

Step 2: Review options
“Shop & Enroll” using the online renewal tool to help decide which clients should stay with their plan or move to a new one. If your client renews in their current plan(s), instruct them to pay their bill, and recertify when required as a small business.

Step 3: Make changes and complete open enrollment
If your client wants to make a change, submit the request and finalize your renewal and enrollment.

Online tool availability

View the schedule below to find out when you can manage your clients' renewal and enrollment (dates subject to change).

Renewal Period Download 60-day renewal kits from Shield Renewals* 60-day renewal notice mailed to Group Administrator (Employer) Make group-level changes using Online Renewal
For below schedule, group and member level changes can be made using the Employer Enrollment Tool Renewals
December 2024 August 27, 2024 September 27, 2024 September 2, 2024
January 2025 October 15, 2024 October 21, 2024 October 17, 2024
February 2025 November 12, 2024 November 15, 2024 November 17, 2024
March 2025 November 12, 2024 December 16, 2024 November 17, 2024
April 2025 January 14, 2025 January 24, 2025 January 16, 2025
May 2025 January 14, 2025 February 26, 2025 January 16, 2025
June 2025 January 14, 2025 March 20, 2025 January 16, 2025
July 2025 April 8, 2025 April 23, 2025 April 10, 2025
August 2025 April 8, 2025 May 27, 2025 April 10, 2025
September 2025 April 8, 2025 June 26, 2025 April 10, 2025

*Due to high volumes, please allow at least 24 hours for renewal kits to load in Shield Renewals. 

Member-level changes on Employer Connection can be accessed 60 days prior to a group's renewal period. For example, if the renewal period is December 1, then member-level changes can be made on Employer Connection on October 1.

Quick links

EET Renewal resources  
View all resources needed to easily manage your renewals using the Employer Enrollment Renewals tool.

Broker alerts  
View the last updates on relevant information about our products, policies and procedures.

Shield renewals  
View your clients' renewal packets and retrieve group contracts. 

Online client list  
View, download, and sort your clients by renewal month.

Employer connection  
Manage your clients' member-level open enrollment selections.

Group change request  
Visit this page to download form to change your group's company information, contacts, group elections, or plans. This form also enables you to make ownership or acquisition changes for your group.

Order pre-enrollment materials  
Order digital open enrollment materials or access support resources (i.e. FAQs and tutorials).

Small business service support  
Know when to turn to Producer Services vs. your designated Account Executive.

Contact us  
Contact information for the departments you and your clients interact with at Blue Shield.

© California Physicians' Service DBA Blue Shield of California 1999-2025. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association. Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.

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