Small Business Renewal center
Small Business (1 to 100)
Announcement
The SGOR tool for managing group-level changes is being replaced with our Salesforce-enabled Employer Enrollment Tool (EET), providing a seamless broker experience with Blue Shield for managing small business group enrollments and renewals, and member benefits.
EET Renewals will be available for your November renewing groups and beyond. Please reference the table below for monthly renewal timing.
Learn more about EET Renewals by joining the Employer Enrollment Tool webinar on July 11, 2024 at 3:15 pm – 4:00 pm PDT presented by program manager Jasmin Slagle. Register for this upcoming event now.
Your single source for renewals, quotes and maintenance
Renew your groups by following these three easy steps:
Step 1: View your group’s plan(s) and premium
Review group(s) renewal information packets/microsites from Blue Shield through the Broker Portal.
Step 2: Review options
“Shop & Enroll” using the online renewal tool to help decide which clients should stay with their plan or move to a new one. If your client renews in their current plan(s), instruct them to pay their bill, and recertify when required as a small business.
Step 3: Make changes and complete open enrollment
If your client wants to make a change, submit the request and finalize your renewal and enrollment.
Online tool availability
View the schedule below to find out when you can manage your clients' renewal and enrollment (dates subject to change).
| Renewal Period | Download 60-day renewal kits from Shield Renewals* | 60-day renewal notice mailed to Group Administrator (Employer) | Make group-level changes using Online Renewal |
|---|---|---|---|
| June 2024 | January 11, 2024 | April 2, 2024 | February 16, 2024 |
| July 2024 | April 8, 2024 | April 25, 2024 | April 11, 2024 |
| August 2024 | April 8, 2024 | May 23, 2024 | April 11, 2024 |
| September 2024 | April 8, 2024 | June 25, 2024 | April 11, 2024 |
| October 2024 | July 15, 2024 | July 26, 2024 | July 16, 2024 |
| For below schedule, group and member level changes can be made using the Employer Enrollment Tool Renewals | |||
| November 2024 | July 30, 2024 | August 26, 2024 | August 1, 2024 |
| December 2024 | August 27, 2024 | September 27, 2024 | September 2, 2024 |
*Due to high volumes, please allow at least 24 hours for renewal kits to load in Shield Renewals.
Member-level changes on Employer Connection can be accessed 60 days prior to a group's renewal period. For example, if the renewal period is December 1, then member-level changes can be made on Employer Connection on October 1.
Quick links
EET Renewal resources
View all resources needed to easily manage your renewals using the Employer Enrollment Renewals tool.
Broker alerts
View the last updates on relevant information about our products, policies and procedures.
Shield renewals
View your clients' renewal packets and retrieve group contracts.
Online client list
View, download, and sort your clients by renewal month.
Employer connection
Manage your clients' member-level open enrollment selections.
Group change request
Visit this page to download form to change your group's company information, contacts, group elections, or plans. This form also enables you to make ownership or acquisition changes for your group.
Order pre-enrollment materials
Order digital open enrollment materials or access support resources (i.e. FAQs and tutorials).
Small business service support
Know when to turn to Producer Services vs. your designated Account Executive.
Contact us
Contact information for the departments you and your clients interact with at Blue Shield.
