Your guide to getting started

Whether you’re new to Blue Shield of California or have been with us for a while, follow these steps to improve your experience.

Explore your online account

Not sure what’s covered? Need help finding care? Your online account is key to understanding and using your plan.

With your online account, you can:

✔ Access medical advice
✔ Check your benefits and costs
✔ Find doctors and specialists
✔ View your Blue Shield digital member ID card

Need to register your account? It is easy and takes less than five minutes. To start, you’ll need either your member ID number or Social Security number.

Log in/Register

Download the app

Manage your health care from anywhere with the Blue Shield of California app. Simply use the same login for our app as you use for your online account. For even more convenience, add your digital ID card to your Apple Wallet®.

You can download the app here:

Rest assured: Our website and app use technology to protect any personal information you give us. You control how and when we use this information to better serve your healthcare needs.

Say goodbye to paper clutter

Looking to ease an overstuffed mailbox? You can receive your healthcare documents safely and securely through your online account. Simply choose electronic delivery in your communication settings when you register.

Go paperless

Schedule your Annual Wellness Visit

Your new plan comes with many great benefits – including preventive care services, like an Annual Wellness Visit at no extra cost. Put your benefits to work right away by scheduling your yearly checkup. A regular checkup with your doctor can help detect early warning signs of health issues.

Learn more

Set up automatic payments

Never worry about late payments. If your plan comes with monthly premiums, you can conveniently pay them through our AutoPay service. Once logged in to your online account, navigate to the Current Bill tab to enroll.

Explore payment options

Get more from Blue Shield

From stress-busting tips to healthy meal ideas – we have articles and advice to help you live your best life and get more from your health plan.

Stay informed

If you have questions about your coverage, check out our member resources or give us a call at the phone number on your ID card. At Blue Shield, we’re here to keep you well ahead. 

Y0118_23_836A_C 12012023

H2819_23_836A_C Accepted 12092023

*Apple, the Apple logo, and Apple Wallet are trademarks of Apple Inc. App Store is a service mark of Apple Inc.

Last updated 1/15/24

*免費數位副本，無需參保。

† Blue Shield Medicare顧問於4月1日至9月30日期間提供服務：平日服務時間為上午8時至下午8時，10月1日至3月31日：服務時間為每週七天，上午8時至下午8時。

© California Physician’s Service DBA Blue Shield of California 1999-2025.保留所有權利。

California Physician’s Service DBA Blue Shield of California is an independent member of the Blue Shield Association.

Blue Shield of California 601 12th Street, Oakland, CA 94607.

如為Blue Shield Medicare Advantage計劃：Blue Shield of California是與Medicare簽約的HMO、HMO D-SNP、PPO和PDP計劃，並且與California State Medicaid Program簽有合約。能否參保Blue Shield of California視合約是否續約而定。

 
 
The company complies with applicable state laws and federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, ethnic group identification, medical condition, genetic information, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, mental disability, or physical disability. La compañía cumple con las leyes de derechos civiles federales y estatales aplicables, y no discrimina, ni excluye ni trata de manera diferente a las personas por su raza, color, país de origen, identificación con determinado grupo étnico, condición médica, información genética, ascendencia, religión, sexo, estado civil, género, identidad de género, orientación sexual, edad, ni discapacidad física ni mental. 本公司遵守適用的州法律和聯邦民權法律，並且不會以種族、膚色、原國籍、族群認同、醫療狀況、遺傳資訊、血統、宗教、性別、婚姻狀況、性別認同、性取向、年齡、精神殘疾或身體殘疾而進行歧視、排斥或區別對待他人。