Your guide to getting started

Whether you’re new to Blue Shield of California or have been with us for a while, follow these steps to improve your experience.

Explore your online account

Not sure what’s covered? Need help finding care? Your online account is key to understanding and using your plan.

With your online account, you can:

✔ Access your Member Health Record
✔ Check your benefits and costs
✔ Find doctors and specialists
✔ View your Blue Shield digital member ID card

Need to register your account? It is easy and takes less than five minutes. To start, you’ll need either your member ID number or Social Security number.

Log in/Register

Download the app

Manage your health care from anywhere with the Blue Shield of California app. Simply use the same login for our app as you use for your online account. For even more convenience, add your digital ID card to your Apple Wallet®.

You can download the app here:

Rest assured: Our website and app use technology to protect any personal information you give us. You control how and when we use this information to better serve your healthcare needs.

Say goodbye to paper clutter

Looking to ease an overstuffed mailbox? You can receive your healthcare documents safely and securely through your online account. Simply choose electronic delivery in your communication settings when you register.

Go paperless

Schedule your Annual Wellness Visit

Your new plan comes with many great benefits – including preventive care services, like an Annual Wellness Visit at no extra cost. Put your benefits to work right away by scheduling your yearly checkup. A regular checkup with your doctor can help detect early warning signs of health issues.

Learn more

Set up automatic payments

Never worry about late payments. If your plan comes with monthly premiums, you can conveniently pay them through our AutoPay service. Once logged in to your online account, navigate to the Current Bill tab to enroll.

Explore payment options

Get more from Blue Shield

From stress-busting tips to healthy meal ideas – we have articles and advice to help you live your best life and get more from your health plan.

Stay informed

If you have questions about your coverage, check out our member resources or give us a call at the phone number on your ID card. At Blue Shield, we’re here to keep you well ahead. 

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H2819_24_826A_C Accepted 11242024
Page Last Updated 11/25/2024

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*Free digital copy with no obligation to enroll.

† Blue Shield Medicare Advisers are available April 1 through September 30: 8 a.m. to 8 p.m., weekdays and October 1 through March 31: 8 a.m. to 8 p.m., seven days a week.

© California Physician’s Service DBA Blue Shield of California 1999-2025. All rights reserved.

California Physician’s Service DBA Blue Shield of California is an independent member of the Blue Shield Association.

Blue Shield of California 601 12th Street, Oakland, CA 94607.

For Blue Shield Medicare Advantage Plans: Blue Shield of California is an HMO, HMO D-SNP, PPO and a PDP plan with a Medicare contract and a contract with the California State Medicaid Program. Enrollment in Blue Shield of California depends on contract renewal.

 
 
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