Medicare member resources

Blue Shield of California Medicare or Medicare Supplement plan members have access to robust support programs and great benefits.

Plan documents

Medicare Advantage Plan documents

Summary of Benefits (SOB), Evidence of Coverage (EOC), Annual Notice of Changes (ANOC) for 2025, Medicare Star Ratings, and other plan documents

Medicare Supplement plan documents

Summary of Benefits (SOB), Evidence of Coverage (EOC), and other plan documents

Prescription Drug Plan documents

Summary of Benefits (SOB), Evidence of Coverage (EOC), Annual Notice of Changes (ANOC) for 2025, Medicare Star Ratings, and other plan documents

Dual Special Needs Plan (D-SNP) documents

Summary of Benefits (SOB), Member handbook, Annual Notice of Changes (ANOC) for 2025, Medicare Star Ratings, and other plan documents

Support programs
You may be eligible for county, state, and federal programs. These programs can help support your health care needs and lower costs.

Find support

 

Medicare Supplement plan member discounts
From hearing aids to alternative care and more, learn about programs that can help Blue Shield of California Medicare Supplement plan members save money.*

Find discounts

Medicare appeals and grievances

Learn how to file a formal complaint. Do this if you have concerns about any part of your care.

Learn more

 

Stay healthy all year long
Access the Blue Living Newsletter and other helpful resources that have health tips, information about Blue Shield benefits, and more.

View resources

 

Medical and Part B Medication Prior Authorization
Learn more about the criteria we use to make our decisions about the care you receive.

View guidelines
 

2024 Medicare website

Find information about your 2024 Medicare of Medicare Supplement plan.

View the 2024 website

*These discount program services are not covered benefits of Blue Shield health plans and none of the terms or conditions of Blue Shield health plans apply. Discount program services are available to all members with a Blue Shield medical, dental, vision, or life insurance plan.

The network of practitioners and facilities in the discount programs are managed by the external program administrators identified below, including any screening and credentialing of practitioners. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy. Nor does Blue Shield make any recommendations, representations, claims, or guarantees regarding the practitioners, their availability, fees, services, or products.

Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members should access those covered services prior to using the discount program.

Blue Shield reserves the right to terminate these programs at any time without notice.

Members who are not satisfied with products or services received from the discount program may use Blue Shield's grievance process described in the Grievance Process section of the Evidence of Coverage or Certificate of Insurance/Policy. Blue Shield reserves the right to terminate this program at any time without notice.

Y0118_24_426A_M Accepted 09172024
H2819_24_426A_M Accepted 09172024 

Page last updated: 10/1/2024

*Free digital copy with no obligation to enroll.

Blue Shield Medicare Advisers are available April 1 through September 30: 8 a.m. to 8 p.m., weekdays and October 1 through March 31: 8 a.m. to 8 p.m., seven days a week.

© California Physician’s Service DBA Blue Shield of California 1999-2024. All rights reserved.

California Physician’s Service DBA Blue Shield of California is an independent member of the Blue Shield Association.

Blue Shield of California 601 12th Street, Oakland, CA 94607.

For Blue Shield Medicare Advantage Plans: Blue Shield of California is an HMO, HMO D-SNP, PPO and a PDP plan with a Medicare contract and a contract with the California State Medicaid Program. Enrollment in Blue Shield of California depends on contract renewal.

 
 
The company complies with applicable state laws and federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, ethnic group identification, medical condition, genetic information, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, mental disability, or physical disability. La compañía cumple con las leyes de derechos civiles federales y estatales aplicables, y no discrimina, ni excluye ni trata de manera diferente a las personas por su raza, color, país de origen, identificación con determinado grupo étnico, condición médica, información genética, ascendencia, religión, sexo, estado civil, género, identidad de género, orientación sexual, edad, ni discapacidad física ni mental. 本公司遵守適用的州法律和聯邦民權法律,並且不會以種族、膚色、原國籍、族群認同、醫療狀況、遺傳資訊、血統、宗教、性別、婚姻狀況、性別認同、性取向、年齡、精神殘疾或身體殘疾而進行歧視、排斥或區別對待他人。