Member rights and responsibilities
All Blue Shield of California and Blue Shield of California Promise Health Plan members receive a Statement of Member Rights and Responsibilities in their Evidence of Coverage (EOC). View the following current statements:
Blue Shield Commercial Plan Member rights and responsibilities (PDF, 32 KB)
Blue Shield Medicare Advantage Plan member rights and responsibilities (PDF, 108 KB)
Blue Shield Promise Medi-Cal Member rights and responsibilities
Patient care forms
Submit these forms when delivering patient care, including forms related to coordinating benefits, member grievances, and more.
Find patient care forms for Blue Shield of California members
Find forms for Blue Shield Promise members
Provider manuals
Review reference procedure manuals and benefit guidelines.