Medical interface manual
Change notification
January 2024 Provider manual change notification letter (PDF, 157 KB)
Complete manual
Learn about Blue Shield's protocols for coordinating the treatment of mental health and substance abuse disorders between behavioral health providers and primary care physicians.
In this manual, you’ll find information on how Blue Shield's Mental Health Service Administrator manages intake and care for psychiatric and chemical dependency diagnoses.
The manual is intended to help you identify who is responsible for providing various clinical services and serve as a resource for providing integrated care. You'll need Adobe Reader to view the manual.
January 2024 Medical interface manual (PDF, 258 KB)
Forms
Download and print commonly requested patient care, prior authorization and network forms.
Guidelines and procedures
Find operating guidelines for clinical practices, preventive health and procedures for continuing network participation.
Policies and standards
Find medication policies information and standards for HIPAA transactions, medical records and more.
Drugs and pharmacy resources
Search our drug formulary database, find prior authorization forms and procedures for different types of prescriptions, learn about our mail service pharmacy for medication delivery and find out about generic alternatives.