Mail service pharmacy
CVS Caremark Mail Service is a full-service home delivery pharmacy providing Blue Shield of California members with mail service prescription services. CVS Caremark Mail Service has a physician contact center staffed by pharmacists who are available to help with verbal prescriptions or questions by toll-free telephone or in a secure online environment. These pharmacists may contact you regarding safety issues, refill requests, or other prescription questions related to your Blue Shield members.
CVS Caremark Mail Service physician fax form (PDF, 180 KB)
CVS Caremark Mail Service contact information for physicians
CVS Caremark Mail Service online
Phone: (800) 378-5697
Fax: (800) 378-0323
Pharmacy benefit design
Find details of the pharmacy benefit, including formulary, medication supply, injectable drug coverage and exclusions.
Outpatient drug formulary
Access our online drug formularies and download printable versions.
Blue Shield IFP, Small Group, Large Group and Medicare formulary
Generic drug policy
Read a description of Blue Shield of California policy regarding prescription of generic drugs and criteria they must meet to be included in the formulary.
Drug prior authorization forms
Download and print prior authorization forms for oral, topical and home self-administered injectable prescription drugs.
Find forms for Blue Shield IFP, Small, Large Group and Medicare members
Find forms for Blue Shield Promise Medicare, Medi-Cal and Cal MediConnect members
Medication policy
Read about our medication policy for injectable and office-administered drugs.