Privacy and security

Privacy

Please look at our online and mobile privacy policy to learn about how we use and share the information visitors give us on our website.

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Please look at our HIPAA Notice of privacy practices to learn more about how medical information about you may be used and shared as a Blue Shield of California member. You can also learn how to access and see your information.

To learn more about how your personal and financial information as a Blue Shield of California Life & Health Insurance Company policyholder is collected, used, shared, and protected, please look at our GLBA Notice of privacy practices.

Use these privacy forms to exercise your privacy rights about the health information Blue Shield of California creates, gets, and/or keeps about you, as a Blue Shield member.

If you have any questions about these privacy statements, contact the Blue Shield Privacy Office at: 

24px_Phone_blue.svg(888) 266-8080
24px_Email_blue.svg privacy@blueshieldca.com
24px_Mail_blue.svg Blue Shield Privacy Office
P.O. Box 272540
Chico, CA 95927-2540

 

Security

If you have gotten a suspicious email or phone call or been sent to a phony website, please read how to report email, website, or phone scams.

 

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Page last updated: 12/10/2021

*Free digital copy with no obligation to enroll.

† Blue Shield Medicare Advisers are available April 1 through September 30: 8 a.m. to 8 p.m., weekdays and October 1 through March 31: 8 a.m. to 8 p.m., seven days a week.

© California Physician’s Service DBA Blue Shield of California 1999-2024. All rights reserved.

California Physician’s Service DBA Blue Shield of California is an independent member of the Blue Shield Association.

Blue Shield of California 601 12th Street, Oakland, CA 94607.

For Blue Shield Medicare Advantage Plans: Blue Shield of California is an HMO, HMO D-SNP, PPO and a PDP plan with a Medicare contract and a contract with the California State Medicaid Program. Enrollment in Blue Shield of California depends on contract renewal.

 
 
The company complies with applicable state laws and federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, ethnic group identification, medical condition, genetic information, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, mental disability, or physical disability. La compañía cumple con las leyes de derechos civiles federales y estatales aplicables, y no discrimina, ni excluye ni trata de manera diferente a las personas por su raza, color, país de origen, identificación con determinado grupo étnico, condición médica, información genética, ascendencia, religión, sexo, estado civil, género, identidad de género, orientación sexual, edad, ni discapacidad física ni mental. 本公司遵守適用的州法律和聯邦民權法律，並且不會以種族、膚色、原國籍、族群認同、醫療狀況、遺傳資訊、血統、宗教、性別、婚姻狀況、性別認同、性取向、年齡、精神殘疾或身體殘疾而進行歧視、排斥或區別對待他人。