Frequently asked questions

Find frequently asked questions (FAQs) about renewing or making changes to your plan. If you need further assistance, please call the number on the back of your Blue Shield medical ID card.

Renewing medical plans

For all medical plans purchased your plan directly from Blue Shield or through Covered California, read these FAQs.

Information for plans purchased through Covered California

If you purchased your plan through Covered California, read these additional FAQs.

Grandfathered plans

If you purchased your plan on or before March 23, 2010, you have a grandfathered plan and should read these additional FAQs.

Renewing existing dental, vision, or life insurance coverage

If you’ve already purchased a dental, vision, or life insurance plan, read these FAQs.

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