Mail service prescriptions
Amazon Pharmacy now available
Now you can choose Amazon Pharmacy to deliver your routine medications right to your door
Filling your prescription through our mail service pharmacy
Through December 31, 2024, Blue Shield offers delivery of the medications you need on a regular basis through CVS Caremark® Mail Service Pharmacy. You can receive an extended supply of maintenance medications, depending on your prescription plan benefit, at your home, with no charge for standard shipping. Note that a credit card is required to set up mail service.
Ways to access your mail service pharmacy through December 31, 2024
- Log in to your Blue Shield of California online account to set up mail service. Automatic refills may be selected.
- Ask your doctor to send eligible prescriptions electronically.
- Call (866) 346-7200 (TTY:711) to set up mail service.
- Download the order form below, fill it out, and mail it with your prescription to CVS Caremark®.
- Fax the order form and prescription to (800) 378-0323.
CVS Caremark Mail Service Pharmacy – English Commercial flyer (PDF, 54 KB)
CVS Caremark Mail Service Pharmacy – Spanish Commercial flyer (PDF, 55 KB)
CVS Caremark Mail Service Pharmacy – English Medicare flyer (PDF, 184 KB)
CVS Caremark Mail Service Pharmacy – Spanish Medicare flyer (PDF, 147 KB)
Keep in mind that there is a longer turnaround time when you submit your prescriptions by mail.
Starting January 1, Amazon Pharmacy will be our home delivery pharmacy. Get your ongoing medications delivered in secure, discreet packaging. And track your packages with updates along the way. Blue Shield members who don’t have Amazon Prime will have prescription drugs delivered in 5 days. Amazon Prime members receive 2-day delivery at no additional cost.
Explore Amazon Pharmacy to learn more and set up deliveries:
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Y0118_24_623A_C 09202024
H2819_24_623A_C Accepted 09302024
Page last updated: 10/01/2024
You may create your Amazon profile now; however, any prescription home delivery cost-share information shown in your member portal or Amazon Pharmacy account will not reflect Blue Shield’s contracted pricing until January 1, 2025.
This information is not a complete description of benefits.
1 Specialty medications and opioids are limited to a 30-day supply.
The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
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For Blue Shield Medicare Advantage Plans: Blue Shield of California is an HMO, HMO D-SNP, PPO and a PDP plan with a Medicare contract and a contract with the California State Medicaid Program. Enrollment in Blue Shield of California depends on contract renewal.
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