Pharmacy FAQs & glossary

If your question or term isn't listed, check your Evidence of Coverage. Or call the Customer Service number listed on your Blue Shield member ID card for assistance.

Pharmacy network FAQs

Find answers to common questions on pharmacies in our network

Formulary FAQs

Get answers to your prescription drug questions

Drug claims and benefits FAQs

Learn more about your claims and benefits, including vacation supply ordering and safe disposal of old drugs

Pharmacy glossary

Find definitions for prescription drug benefit terms

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© Blue Shield of California 1999-2024. All rights reserved. Blue Shield of California is an independent member of the Blue Shield Association.

This information is not a complete description of benefits.

Specialty medications and opioids are limited to a 30-day supply.

The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.

The company complies with applicable state laws and federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, ethnic group identification, medical condition, genetic information, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, mental disability, or physical disability. La compañía cumple con las leyes de derechos civiles federales y estatales aplicables, y no discrimina, ni excluye ni trata de manera diferente a las personas por su raza, color, país de origen, identificación con determinado grupo étnico, condición médica, información genética, ascendencia, religión, sexo, estado civil, género, identidad de género, orientación sexual, edad, ni discapacidad física ni mental.  本公司遵守適用的州法律和聯邦民權法律,並且不會以種族、膚色、原國籍、族群認同、醫療狀況、遺傳資訊、血統、宗教、性別、婚姻狀況、性別認同、性取向、年齡、精神殘疾或身體殘疾而進行歧視、排斥或區別對待他人。

Nondiscrimination information.

Blue Shield of California 601 12th Street, Oakland, CA 94607.

© California Physicians' Service DBA Blue Shield of California 1999-2024. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association. Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.

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