Amazon Pharmacy is contracted by Blue Shield for home delivery of prescription drugs.Get the medications you need on a regular basis delivered in secure, discreet packaging. Tracking is available, and you’ll get updates along the way.

There is no extra shipping cost for using home delivery service. Blue Shield members who do not have an Amazon Prime subscription can expect 5-day delivery. Members with an Amazon Prime subscription get 2-day delivery.

You may be able to save money using Amazon Pharmacy’s prescription discount program. Terms and restrictions for the discount program will apply. The amount you pay using the discount program may be lower than the price you would pay by using your Blue Shield health plan. Note that if you choose not to use your Blue Shield health plan to fill a prescription, the amount you pay for that prescription drug will not count toward your Blue Shield health plan's annual prescription benefit deductible/maximum or maximum out-of-pocket costs.

Additional questions about using home delivery? Call Amazon Pharmacy's Blue Shield-dedicated customer care toll-free number (855) 995-8830. 24 hours a day. 7 days a week (TTY: 711).

Blue Shield prescription drug benefit or plan-related questions? Call the Customer Service number on your member ID card.

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Page last updated: 1/1/2026