ACCESS CARE ANYWHERE WITH TELEHEALTH SERVICES

*Check your Evidence of Coverage or policy or call the customer service phone number on your Blue Shield member ID card to determine if your plan includes access to Teladoc. Employer-sponsored plans that include Teladoc access may have out-of-pocket costs that vary by plan. If you have a high-deductible health plan or a PPO Savings plan, you may have to pay the full provider rates until you have met your deductible. Please confirm pricing when you schedule your appointment.

There are limitations to certain medications that can be prescribed over the phone or video.

© 2024 Teladoc Health, Inc. All rights reserved. Teladoc and the Teladoc logo are trademarks of Teladoc Health, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA-controlled substances, non-therapeutic drugs, and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.

NurseHelp 24/7 is a service mark of Blue Shield of California. NurseHelp 24/7 and Nurse Advice Line are healthcare advice lines. Nurses do not provide medical services for treatment or diagnosis.

For Individual & Family Plans, Employer, Small Group, Large Group: You may receive services from network providers on an in-person basis or via telehealth, if available. Contact your primary care provider, treating specialist, facility, or other health professional to learn whether telehealth is an option. Network telehealth and in-person services are subject to the same timeliness and geographic access standards. If your plan has out-of-network benefits, they are subject to your plan’s cost-sharing obligations and balance billing protections.

For Medicare Supplement plans: You may receive services from providers on an in-person basis or via telehealth, if available. Contact your provider, treating specialist, facility, or other health professional to learn more. Telehealth and in-person services are subject to the same timeliness and geographic access standards. You are subject to your Medicare Supplement plan’s cost-sharing obligations and balance billing protections.

The company complies with applicable state laws and federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, ethnic group identification, medical condition, genetic information, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, mental disability, or physical disability. La compañía cumple con las leyes de derechos civiles federales y estatales aplicables, y no discrimina, ni excluye ni trata de manera diferente a las personas por su raza, color, país de origen, identificación con determinado grupo étnico, condición médica, información genética, ascendencia, religión, sexo, estado civil, género, identidad de género, orientación sexual, edad, ni discapacidad física ni mental.  本公司遵守適用的州法律和聯邦民權法律，並且不會以種族、膚色、原國籍、族群認同、醫療狀況、遺傳資訊、血統、宗教、性別、婚姻狀況、性別認同、性取向、年齡、精神殘疾或身體殘疾而進行歧視、排斥或區別對待他人。

Page Last Updated 7/17/2024
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